Hi, I'm Glen
Meet Jax, my puppy assistant! He can help you get my contact info, download my resume, learn about my services, and answer any questions about my experience. Just click his icon in the bottom-right corner! 🎾
About Me
Driven by curiosity and inspired by "Education of a Wandering Man"
Years Experience
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Degrees
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Certifications
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Cups of Coffee
In my youth, I received Louis L'Amour's "Education of a Wandering Man," which fundamentally shaped my worldview. His philosophy of self-directed learning through exploration, experience, and voracious reading continues to guide my path.
I'm driven by a desire to help, build, and leave things better than I found them. My passion for leveraging data to optimize outcomes led me to machine learning, with a special interest in computer vision applications.
The wandering man's philosophy shapes not just what I do, but how I approach it - always curious, always learning, always ready for the next chapter.
Education & Certifications
Strategic academic choices and professional certifications that build the foundation for continuous learning and expertise
Education
Strategic Academic Choices
With over 6 years of IT management and operations experience, I chose to focus my academic pursuits on areas that would expand my expertise rather than duplicate existing knowledge.
My conviction that Data and AI represent the future drove my decision to pursue a Master's in Data Analytics, positioning me at the intersection of technology and strategic decision-making.
Certifications
Building Strong Foundations
I view certifications as direct pathways to learning and verification of specific skillsets or fields of knowledge. They serve as essential bricks among many that build strong foundations for professional growth.
Each certification represents not just a credential, but a commitment to mastering a particular domain and staying current with industry best practices.
My Digital Bookshelf
Current Reads
Favorite Reads
Favorite Podcasts
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Knowledge Base
Here are some trail tips I've picked up along the way on how to drive organizational excellence. Practical guides, templates, and methodologies that actually work.
Featured Knowledge Base Resources
Service Desk Operations Guide
Complete guide to building effective service desk operations with SLA management and escalation procedures.
ITOps Resource 2
Placeholder for ITOps resource - coming soon.
PeopleOps Resource 1
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PeopleOps Resource 2
Placeholder for PeopleOps resource - coming soon.
RevOps Resource 1
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RevOps Resource 2
Placeholder for RevOps resource - coming soon.
Showing 6 of 8 resources
Professional Services
I'm currently working on showcasing my professional services. Check back soon for detailed information about analytics projects, process optimization, training programs, and more!
Under Construction
This section is being updated with fresh content. Check back soon!
Passion Projects
Exploring the intersection of technology and human impact through innovative solutions. Each project represents a journey of learning, building, and creating meaningful change.
Our Dearly Departed Memorial Platform
A compassionate digital memorial platform helping families honor and remember loved ones with personalized tributes.
Coming Soon - Next Innovation
Exciting new project in development. Stay tuned for the next breakthrough in technology and human impact.
Ready to bring this EXPERIENCE to your team? 💥
Future Planned Projects
Upcoming projects and ideas that I'm excited to bring to life. These represent my vision for future innovation and learning.
Project Visualization Coming Soon
AI-Powered Personal Assistant
A comprehensive personal assistant that leverages machine learning to help with daily tasks, scheduling, and productivity optimization. The system will integrate with various APIs and learn user preferences over time.
Key Goals
- Natural language processing for task understanding
- Integration with calendar and email systems
- Predictive scheduling and optimization
- Voice interface capabilities
Planned Technologies
Under Construction
This section is being updated with fresh content. Check back soon!
PROFESSIONAL
EXPERIENCE
🚀 A TRANSFORMATIVE JOURNEY through OPERATIONS, SECURITY CONSULTING, and IT LEADERSHIP 💥